Complaints book
As the Peruvian Consumer Protection Code requires, this is our online complaints book. When you send it, you will receive a copy with its sheet number by email.
Check the form: something is missing or the final statement is not ticked.
We received several sheets from your connection in the last hour. Try later or write to info@apiservicesac.com.
Provider: API SERVICE S.A.C. · RUC 20613252844
Address: Av. General José de San Martín 166, Dpto. 202, Pueblo Libre, Lima, Perú
Date: October 10, 2026
What happens next
- We answer by email within 15 working days at most.
- Filing a complaint does not prevent you from using other means of dispute resolution, nor is it required before filing a report with INDECOPI.
- The provider has to answer the complaint within fifteen (15) working days at most.